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10666 Gateway Blvd
St. Louis, MO 63132
Toll Free: 800-849-5918
fax: 636-489-0509
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice.

Solar Hot Water Collectors are packaged in boxes and shipped on long pallets with shrink wrap to better protect the glass tubes. If accessories are ordered , we may ship together with the collector on a pallet or separately with FedEx if they do not fit well on a pallet.

We usually ship 10% of replacement tubes in case any of them are broken during shipment. If the number of tubes broken is less than or equal to the number of replacement tubes we ship together, we will not ship additional replacement tubes. Otherwise, we will ship more replacement tubes to you.

If any of the tubes are broken when you receive the shipment, please make notes on bill of lading and have driver sign as proof. You will also be asked to take some photos so that we can file claims against freight company.

Solar water tanks are shipped on pallets.
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